What Are The Different Types of Admin Users And Which One Should I Be?

General Information
Within Chicago City of Learning, you can be assigned to one of two levels of administrator access within your Organization Dashboard: Organization Admin and Program Manager.  Each level has associated permissions that allow or restrict access to functionality within the Admin Dashboard.

The User Levels
Here is a brief description of each admin user type:

• Organization Admin - The Organization Admin has global access to create, edit and manage all of the assets associated with your Organization, including all Programs, Folders and Badges.  Organization admins can also see unfiltered Data Insights for the entire organization.
• Program Manager - As a Program Manager, you have access only to the Programs that have been assigned to you.  You can edit the Program, register Learners to your Program, and award the badges that have been assigned to your Program.  You can also see Data Insights for the Learners that are registered to your Programs, but not for every Program in the organization.

The chart below illustrates the associated permissions for each admin user type:

User Access	Organization Admin	Program Manager
Edit Organization Information	Yes	No
Add Admin Users	Yes	No
Remove Admin Users	Yes	No
Publish Programs	Yes	No
Edit Programs	Yes	Yes, Limited
Publish Badges	Yes	No
Edit Badges	Yes	No
Manage Badge Issuers	Yes	No
Award Badges	Yes	Yes, Limited
View Data Insights	Yes	Yes, Limited

Which Level Should I Choose?
We simplified the admin user types to make the distinctions between the two more clear and reduce potential overlap in functions:

• Organization Admin - The Organization Admin should be assigned to users within your organization that need to have a global view of your CCOL operations and are responsible for creating assets such as Programs and Badges.  The Organization Admin has global access to create, edit and manage all of the assets associated with your Organization, including all Programs, Folders and Badges.  Organization admins can also see unfiltered Data Insights for the entire organization.
• Program Manager - The Program Manager role should be assigned to users within your organization that will only be responsible for managing assets.  Program Managers are able to access only the Programs that are assigned to them, and can edit those Programs and award badges to registered learners.  It is important to note that Program Managers cannot create new assets for the Organization, so anyone that will need to create badges or programs independently should not be assigned to this role.

Click here to find out how to add Admin users to your Organization.